Web Design| Web Site Design | Web Design Australia

Coaching Pre Questions
Please take your time to fully read and ANSWER ALL OF OUR QUESTIONS, we will return the questionnaire if the answer to all questions are not provided. When you respond to the questions please use simple words, be professional, try to give us as much info as you can and in the same time do not lose the point of the question. If the statement of work is completed properly we will have fewer reviews and the job will be done much faster and it will help us deliver the product you expect.

If you think that you do not understand or you are not sure what we mean with any of the questions please contact us and ask. Please take your time to carefully answer the following questions.

Business Name & website:

Description of Business:

What/who are the main target audience of your business?

Benefits to your customers by using this product:

Your Unique Selling Proposition (USP)

4B. What are your :

Strengths in your business?

Weaknesses in your business?

List your competitor’s sites and tell us the strengths and
weaknesses of their sites.

Do you have any current testimonials? If so what format (written, audio, video) are they in?

Your money back guarantee/warranty

Your business contact details that are displayed on the web page

Name:

Phone:

E-mail:

Fax:

Who do you currently have your merchant account with?

Do you wish to carry out sales online or phone only?

If you would like online please provide the following:

Merchant account:

Merchant access details ( to setup online
sales system)

Would you like to have a Pay Pal account?

Do you want to use an affiliate program to
also generate sales?

What percentage do you want to give affiliates?

What systems, if any do you have in place?

Do you have any bonuses/offers/incentives you would like us to display for customers when they buy?

INFO & SPECIFICATIONS

Please indicate a minimum of 3 sites that you like and tell us why and what you like from each example. (The question is made for us to understand what type of design you like and it will give us an idée of the look and feeling that you expect).

Please indicate a minimum of 3 sites that you don’t like and tell us why and what you don’t like from each example. (The question is made for us to understand what type of design you don’t like and it will give us an idée of the look and feeling that you don’t expect).

Overall Information

Which are, in your opinion, the company’s main assets? Why should people rely on your company’s services or products?

List your competitor’s sites and tell us the strengths and weaknesses of their sites

Any other comments.

Briefly describe in two sentences the services and/or products your organisation provides:

Why do you want to get (or improve presence) online?

Why should I buy from you instead of your competition?

How are you currently promoting your business (check all that apply)

	direct mail		television
	radio		Yellow Pages
	magazine advertising		brochures
	word of mouth/referral business		newsletter
	sales letters		newspaper advertising
	other

What are your primary products and services you want to sell? What results do these generate for your prospective customers?

Check off what you would like your Web site to do (check all that apply):

	Generate leads for your business
	Develop mailing lists for future promotions
	Reduce Printing Costs
	Customer Service and Sales Materials
	Public Relations
	Selling Products and/or Services
	Locate and target specific audiences with high incomes
	Market Research
	Internal systems for staff
	Client education and communication
	Bring repeat business
	Develop a client list
	Testing advertising and sales letters online to save money
	Become a leader in your field

Would you like to be able to take credit card information over the Net? Yes No

Do you want custom illustrations/graphics (that we design) included? Yes No

Would you like any of the following additional features:

	Guestbook - where your prospects “sign in”
	Custom forms for feedback
	Online Order Form
	Marketing Assistance
	Auto Responder
	Strategy
	Blog
	Online Voice overs (audio)
	Video online
	Other features

How will you get people to find your Web site? Do you need help?

Name three businesses you might be able to work with through offering advertising, trading for space, or creating a joint venture with. If none, can you set up independent agents online to sell your products and services?

Create a best case scenario for your business and its online efforts. Where would you like to be in the next year, two years, and five years?

Any additional information or questions?

The names and phone numbers of two of your best sales people (if applicable)

First Name:

Surname:

Telephone:

Mobile:

First Name

Surname

Telephone

Mobile:

Name your 3 best marketing strategies that have worked for you in the past

Australian Online Marketing

Australian Online Marketing